Hearns Hobbies offers shipping with Insurance / "Extra Cover", however this option is not applied by default and is at the discretion of the buyer to select upon checkout. If an item that is not insured is lost / damaged during delivery / transit then the lost item compensation / refund is up to the discretion of the carrier. It is highly recommended by Hearns Hobbies to opt for additional Insurance or "Extra Cover" to protect your delivery from possible damage or loss on the carriers part. For more information, or if you are buying Internationally? Feel free to read our Shipping Policy before ordering.
At Hearns Hobbies, we are very efficient with processing orders (meaning your order may already be packed and sorted) so speedy notification is required to allow for immediate intervention in order to change your details. If you have entered your details incorrectly when you checked out, please contact us via phone or direct message IMMEDIATELY. Please check your details are correct before submitting your order. Incorrect Delivery Info/Contact Details: Hearns Hobbies is not held accountable for incorrect delivery / contact information entered in by the user at checkout. NOTE - On large mail items (over 1 Metre) Large mail items over 1m will have a delay due to shipping via courier being needed.
Order before 11am, and your item will ship same day (Australia Only) If your order is coming from more than one location: We suggest you order with Standard Shipping rather than Express (this is due in part to transportation time between stores to get your order combined and sent from 1 location which will delay your "express" postage option).
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